Posted on September 5th, 2024
First-of-its-kind system is designed to give operators of EV charging networks automatic detection, diagnosis and remedies for hardware, software and communications elements across geographies
LAS VEGAS, NV / September 5, 2024 — Terbine today announced its “Mission Control” system for EV infrastructure, bringing unprecedented monitoring and management of complex, multi-vendor charging networks. Coupled with the company’s cloud-based Charging Network Management Platform (CNMP), Mission Control leverages AI to make operating and maintaining charging systems straightforward and dependable.
Charging Must Be Seamless and Trouble-Free for Mass EV Adoption To Occur
Numerous problems have plagued early charging networks, resulting in drivers not being able to rely upon them. According to research conducted by Harvard Business School, publicly accessible charging stations are only 78% reliable. In contrast, cloud computing centers typically operate with 99.999% uptime. “Getting EV charging up to enterprise standards requires a top-down, well-architected approach and sophisticated monitoring,” said David Knight, Terbine CEO. “Ensuring high uptime and dependability is critical to mainstream consumers and fleet operators adopting electric vehicles, as it was with cellular networks and many other technological evolutions.”
Applying AI To Improve The EV Driver Experience
A common issue for EV drivers is being guided to a charging station only to find that the chargers won’t operate for them. Terbine Mission Control employs machine learning to predict when faults are likely to occur, then issue alerts to system operators. Linked with IBM’s segment-leading Maximo asset and maintenance management platform, Mission Control lets operators issue trouble tickets, pre-order parts and dispatch service technicians. Mission Control can integrate feeds from vehicles, weather stations, fleet logistics systems and many other elements of EV operations to create a comprehensive picture of charging network health.
Creating A Digital Twin Of The Entire Charging Environment
Mission Control models the locations and types of individual chargers, along with onsite battery storage units, physical and cyber security monitors plus the service records of all network components. Operators can zoom into a region and look at the realtime status of charging network elements. When vehicle telematics or mobile apps are available, the system can determine optimal routing of drivers to chargers that are known to be operating and available, enabling a positive experience.